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American Matech
  • Home
  • Classroom Courses
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    • project management
    • Facilities Management
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American Matech

Hospital Management and Administration

Course Information

  • the date

09/06/2025

  • Duration

5 days

  • The city

Dubai

  • Cost
  • Type

in-house

Course details

Healthcare is a complex and rapidly changing industry, and its administration can be complicated with all of the industry’s moving parts. An administrator will need to coordinate with the people their facility employs, as well as the people it serves. Policy compliance, HR, finances, work processes, departmental strategy, and even data management are just some of the operations a hospital administrator oversees.

Hospital administrators manage hospitals, outpatient clinics, hospices, and drug-abuse treatment centres. … Administrators make sure hospitals operate efficiently and provide adequate medical care to patients.

Their responsibilities are numerous and sometimes require the assistance of the medical and support staff. Hospital Administrators are responsible for organizing and overseeing the health services and daily activities of a hospital or healthcare facility. They manage staff and budgets, communicate between departments and ensure adequate patient care amongst other duties

Hospital Management and administration course will help you to learn hospital administration, patient care management and practice management. In this course, you will learn to manage an entire facility and medical practice group of physicians.

بحلول نهاية دورة إدارة المستشفى والإدارة، سيكون المشارك قادرًا على:

العمل كحلقة وصل بين مجالس الإدارة والموظفين الطبيين ومديري الأقسام.
تنظيم ومراقبة وتنسيق الخدمات وفقًا للوائح مجلس إدارة المستشفى.
الإشراف على تطوير وتنفيذ البرامج والسياسات الخاصة بخدمات المرضى وضمان الجودة والعلاقات العامة وأنشطة الأقسام.
تقييم الموظفين وإعداد التقارير اليومية.
المساعدة في التوظيف والموافقة والفحص وتسجيل الموظفين.
ممارسة الفطنة المالية في إدارة الميزانيات.
الموافقة على القبولات/العلاج وفقًا للبروتوكولات المتفق عليها.
التأكد من أن مستويات المخزون كافية وأن الطلبات يتم تقديمها في الوقت المحدد.
إبلاغ النتائج الطبية للمرضى تحت الإشراف السريري.
تعقيم الأدوات وفقًا لمتطلبات إدارة السلامة والصحة المهنية.
إكمال توثيق زيارات المرضى في الوقت المناسب وبدقة

دورة إدارة المستشفيات والإدارة مناسبة لـ:

مديري مرافق الرعاية الصحية
كبار مديري مرافق الرعاية الصحية
مديري هندسة الرعاية الصحية
مديري مرافق الرعاية الصحية
قادة مرافق الرعاية الصحية الناشئين

Course outline

Day 1

  • Delivering outstanding customer service and building rapport
  • Confident body language, professional tone and language
  • Personal presentation, dress code and medical etiquette

Day 2

  • Understanding all relevant Medical Reception forms
  • Understanding different departments within a hospital
  • Sources of advice and support outside the practice

Day 3

  • Becoming a “Care Navigator”
  • Prioritising workload and patients
  • Registering patients and visitors and assisting with processing registrations and check-ins

Day 4

  • Private patients vs. government sectors patients
  • Understanding medical jargon, terminology and abbreviations
  • Incident reporting
  • Logging and reporting of health and safety issues
  • Handling of post including use of franking machine DM60
  • Extensive practice on Medesk Clinic Management Software

Day 5

  • Achieving High Performance in Hospital Management
  • Compliance
  • Healthcare Facility and hospital Regulation & Inspection
  • Joint Commission Accreditation – local
  • Joint Commission Accreditation – International
  • Standards & Elements of Performance:
    • Environment of Care
    • Emergency Management
    • Life Safety
    • Emergency Operations Plan
  • Management Standards:
    • Leadership & Planning
    • Safety & Security
    • Hazardous Materials
    • Disaster Preparedness
    • Fire Safety
    • Medical Equipment
    • Utility Systems
  • Hospitals Management and Safety Program Management
  • Staff Education

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