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American Matech
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American Matech

Stakeholder Engagement Training

Course Information

  • the date

28/04/2025

  • Duration

5 days

  • The city

Paris

  • Cost
  • Type

in-house

Course details

This comprehensive course explores the importance of stakeholder engagement within the context of CSR. Participants will delve into CSR frameworks and standards, ethical considerations, and governance principles. They will learn how to identify, prioritize, and engage with stakeholders effectively, fostering trust and transparency while advancing CSR goals.

Stakeholder Engagement Training in CSR: Ethics and Governance aims to equip participants with the knowledge and skills required to excel in corporate social responsibility (CSR) by focusing on ethical stakeholder engagement and effective governance. By the course's conclusion, participants will have the ability to integrate CSR frameworks and standards into stakeholder relations, address ethical dilemmas, implement governance structures that support CSR, identify and prioritize stakeholders, and develop strategies for transparent and meaningful engagement. Additionally, they will gain proficiency in measuring and reporting the impact of stakeholder engagement on CSR initiatives, fostering trust and transparency in corporate practices.

بحلول نهاية هذه الدورة، يجب أن يكون المشاركون قادرين على:

فهم أهمية إشراك أصحاب المصلحة في مبادرات المسؤولية الاجتماعية للشركات.
التنقل بين أطر ومعايير المسؤولية الاجتماعية للشركات لتوجيه إشراك أصحاب المصلحة.
تقييم ومعالجة المعضلات الأخلاقية في المسؤولية الاجتماعية للشركات.
تنفيذ هياكل الحوكمة التي تدعم جهود المسؤولية الاجتماعية للشركات.
تحديد أصحاب المصلحة وإعطائهم الأولوية.
تطوير وتنفيذ خطة لإشراك أصحاب المصلحة.
تعزيز الشفافية والتواصل مع أصحاب المصلحة.قياس وإبلاغ تأثير إشراك أصحاب المصلحة على المسؤولية الاجتماعية للشركات.

القادة والمديرون التنفيذيون للشركات
المتخصصون في العلاقات العامة والاتصالات
المتخصصون في المسؤولية الاجتماعية للشركات والاستدامة
مديرو الموارد البشرية
المتخصصون في العلاقات المجتمعية
المتخصصون في علاقات العملاء والتسويق
علاقات المستثمرين والمحللون الماليون
موظفو الحكومة والشؤون العامة
قادة المنظمات غير الربحية وغير الحكومية
الطلاب والباحثون
ضباط الأخلاقيات والامتثال
المتخصصون في علاقات أصحاب المصلحة
المديرون التنفيذيون والمديرون في الشركات
موظفو الحكومة والجهات التنظيمية
المستثمرون والمحللون
أي شخص مهتم بالمشاركة الفعالة

Course outline

Day 1

Introduction to CSR and Stakeholder Engagement

  • Defining CSR and its relevance to stakeholders
  • Benefits of effective stakeholder engagement
  • Historical context of CSR and stakeholder relations
  • The role of trust and transparency
  • Defining stakeholder engagement and its relevance
  • Historical context and evolution of stakeholder management
  • Business case for stakeholder engagement
  • Role of trust and transparency in engagement

Day 2

CSR Frameworks and Standards - Stakeholder Identification and Analysis

  • Overview of CSR frameworks (e.g., ISO 26000, GRI)
  • Selecting the appropriate framework for stakeholder engagement
  • Integrating CSR indicators and metrics for stakeholders
  • Reporting on CSR progress
  • Identifying key stakeholder groups
  • Mapping stakeholder interests and influence
  • Prioritizing stakeholders based on organizational objectives
  • Analyzing stakeholder expectations and needs

Day 3

CSR and Ethics - Stakeholder Engagement Strategy

  • Ethical dilemmas in CSR engagement
  • Ethical considerations in stakeholder relations
  • Ethical leadership in CSR initiatives
  • Responsible business practices in engagement
  • Developing a stakeholder engagement plan
  • Setting clear objectives and goals
  • Selecting appropriate engagement channels and methods
  • Integrating stakeholder engagement into the organization's strategy

Day 4

CSR Governance ,Effective Communication and Conflict Resolution

  • Corporate governance principles in CSR
  • Board oversight of CSR initiatives
  • Governance structures to support stakeholder engagement
  • Developing CSR policies for effective governance
  • Communication strategies for stakeholder engagement
  • Handling stakeholder feedback and concerns
  • Managing conflicts and finding win-win solutions
  • Building and maintaining trust

Day 5

Impact Assessment and Continuous Improvement

  • Measuring and evaluating the impact of stakeholder engagement
  • Reporting on stakeholder engagement outcomes
  • Integrating feedback into organizational decision-making
  • Emerging trends in stakeholder engagement
  • Measuring and reporting stakeholder engagement outcomes

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