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American Matech
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American Matech

The Professional Negotiator

Course Information

  • the date

24/02/2025

  • Duration

5 days

  • The city

Paris

  • Cost
  • Type

in-house

Course details

The responsibility of the negotiator is to not only engage with his or her counterpart on the other side of the table, but to also oversee and manage the overall process. While this may sound simple and intuitive, a closer look at all of the roles and responsibilities of a negotiator shows just how complex the management of a negotiation can be. More importantly, not giving each of these distinct roles its due diligence and attention could be the difference between a mutually beneficial negotiation that mitigates risk and a lopsided negotiation that benefits one party while setting up the other for the failure.

A professional negotiator has the negotiation skills to guide you with the process resolving you business conflicts or issues and reaching an acceptable business solution with your stakeholders. Negotiation skills are an integral part of leadership, because leadership involves the use of persuasion and negotiation with an intention to achieve beneficial results.

This training course looks at how to prepare negotiation strategies, approach complex and team negotiations and options when dealing with difficult situations and interpersonal conflict. You will have the opportunity to discuss your current negotiation challenges and successes and put together action plans for approaching these situations back in the workplace.

بحلول نهاية هذه الدورة، سوف تكون قادرًا على:

الحصول على فهم متعمق للمفاوضات وكيفية الاستعداد لها
القدرة على التمييز بين التكتيكات المطلوبة للتعامل مع تحدي الأسعار والهيكل المطلوب للتفاوض على الاتفاقيات والعقود.
معرفة كيفية الفوز بالعمل دون التضحية بالهامش.
تجربة التفاوض من “كلا جانبي الطاولة”. يتم استخدام ثلاثة أدوار لمواقف معينة لتوضيح المادة.
التعرف على المراحل المشاركة في جميع المفاوضات
التعرف على المهارات الشخصية الأساسية اللازمة في كل مرحلة
معرفة كيفية التحضير والتخطيط قبل كل مرحلة
معرفة أسلوب التفاوض المفضل لديك ونقاط القوة والضعف فيه
فهم كيفية حدوث الانسدادات والجمود وما يجب القيام به
معرفة كيف تساهم مهارات التأثير والإقناع في مفاوضات مثمرة
القدرات على التعامل بشكل أفضل مع الأشخاص الصعبين ومواقف الصراع
العمل بشكل أكثر فعالية كجزء من فريق التفاوض
تحسين قدرتك على إقناع الزملاء وأصحاب المصلحة الآخرين بنشاط

This course is suitable for professionals aiming to understand key elements of the negotiation process and to improve their personal negotiation skills.

Course outline

Day 1

Introductions to negotiations

  • What is negotiation?
  • Different negotiation approaches
  • Stages of negotiations
  • Dealing with conflict
  • Persuading and Influencing
  • Planning for a negotiation
  • Key negotiation stages
  • Communication skills
  • Action Planning

Day 2

Common tactics

  • Power in negotiations
  • Advanced communication skills
  • Negotiating in different contexts and cultures
  • Recognising sales and closing techniques
  • Negotiating as a team
  • Putting it all into practice
  • Action Planning

Day 3

Win-win negotiation

  • Determining limits
  • Power balance
  • Enquiring and listening
  • Opening, conducting and closing negotiations
  • Applying a win-win approach
  • Adapting to feedback in both group and one on one situations

Day 4

Problem / opportunity questions

  • Benefits / Need Questions
  • Negotiation tools for success
  • Creativity and problem-solving techniques
  • The importance of creativity in negotiation processes
  • Creativity tools
  • Creativity: a self-assessment tool
  • Decision making techniques
  • Communication skills
  • Active listening skills
  • Outputs for asking questions
  • The art of asking questions
  • Conflict management methods
  • Workshop: Creativity in overcoming negotiating challenges

Day 5

Maintaining alliances: critical thinking for decision making

  • Gaining control and using information – formal and informal
  • Identifying sources and testing assumptions
  • Framing the problem
  • Decision making under pressure
  • Reviewing strategic alliances and building a personal action

Influence & persuasion skills in managing the alliance

  • Challenges of meetings – group and individual strategies
  • Positive influence of listening in challenging situations - good and bad news!
  • Applying rules of influential presentations to maximize impact
  • Maintaining compatible body language & using logic, credibility and passion
  • Feedback and action planning

For inquiries and booking


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